The present Buyer Agreement (“Agreement”) governs all purchases, bids, offers, and transactions made by individuals or entities acting in the capacity of buyers (“Buyers,” “you,” or “your”) on the AllStarBids platform, located at allstarbids.com (“AllStarBids,” the “Platform,” or the “Site”), including all related tools, features, and services (collectively, the “Services”). AllStarBids is owned and operated from the Province of Ontario, Canada.
By placing a bid, submitting an offer, participating in any auction, or completing a purchase on the Platform, you acknowledge that you have read, understood, and agree to be bound by the terms set forth herein, together with all applicable auction rules, the Terms of Service, the User Agreement, the Settlement Agreement and Policy, the Privacy Policy, the Cookie Policy, and the Cross-Border Duties, Taxes & Customs Policy, each of which is incorporated by reference. In the event of any conflict between the provisions of this Agreement and those of the Terms of Service or the User Agreement, the document that is more specifically applicable to the matter at issue shall prevail, unless the Terms of Service expressly provide otherwise.
If you do not agree with any provision of this Agreement, you must refrain from placing bids, participating in auctions, or otherwise using the transactional features of the Platform.
AllStarBids operates solely as a technology-driven online auction marketplace that provides the digital infrastructure through which independent third-party Sellers may list items and Buyers may bid on and acquire collectibles, trading cards, memorabilia, and related goods. It is essential that Buyers understand that AllStarBids is not a party to the contract of sale formed between the Buyer and the Seller upon the close of an auction. The Platform does not own, hold, inspect, authenticate, appraise, grade, verify, warehouse, insure, or take possession of any item listed for sale.
AllStarBids does not represent, endorse, or guarantee any Seller, listing, item description, photograph, grading designation, or claim of authenticity. No agency, partnership, joint venture, or fiduciary relationship of any kind exists between AllStarBids and any Buyer. The sole function of AllStarBids is to provide the marketplace through which auctions may occur and to collect its 9.5% marketplace operations commission in accordance with the Settlement Agreement and Policy.
To participate as a Buyer on AllStarBids, you must satisfy each of the following requirements:
3.1 Age and Legal Capacity. You must be at least eighteen (18) years of age and possess the full legal capacity to enter into binding contracts under the laws of your jurisdiction of residence. By placing a bid, you represent and warrant that you meet these requirements.
3.2 Valid Payment Information. You must maintain valid and accurate payment information on file with your AllStarBids account at all times. Such information must include at least one active credit card to which the 9.5% marketplace operations commission may be charged upon auction close. Failure to maintain valid payment information may result in the forfeiture of winning bids, the imposition of account restrictions, or account termination.
3.3 Compliance with Applicable Law. You must comply with all applicable local, provincial, state, national, and international laws, regulations, and ordinances in connection with your bidding activity and any subsequent transaction, including but not limited to laws governing import and export controls, customs, taxation, consumer protection, and anti-money laundering.
AllStarBids reserves the right to restrict, suspend, or terminate Buyer access at any time and for any reason, including without limitation for violations of this Agreement or any related policy.
4.1 Bids as Binding Offers
All bids placed on the Platform constitute binding, irrevocable legal offers to purchase the item at the stated bid amount. By submitting a bid, you unconditionally commit to completing the transaction in the event that you are determined to be the winning bidder upon the close of the applicable auction. A bid, once placed, may not be retracted, withdrawn, modified, or cancelled except where expressly permitted under specific auction rules published on the Platform.
4.2 Auction Cycles and Closing Procedures
AllStarBids operates weekly auction cycles. Specific schedules, opening times, closing times, and any applicable extensions or anti-sniping protocols are published on the Site and may be adjusted by AllStarBids from time to time in its sole discretion. The determination of the winning bidder at auction close is final and binding, subject only to AllStarBids’ right to nullify results in cases of suspected irregularity, manipulation, or policy violation.
4.3 Buyer’s Obligation to Complete Transactions
Upon being determined the winning bidder, you are obligated to complete the purchase in its entirety, which includes: (a) the processing of the 9.5% marketplace operations commission to your credit card on file (or an alternative credit card you designate); and (b) the payment of the remaining balance of the hammer price, plus any applicable shipping charges and taxes, directly to the Seller within seventy-two (72) hours of auction completion, using a payment method accepted by the Seller. Failure to complete either obligation may result in forfeiture of the winning bid, loss of the deposit, account suspension, or permanent account termination, at AllStarBids’ sole discretion.
4.4 Prohibition on Bid Manipulation
Buyers shall not engage in shill bidding, bid shielding, bid rigging, collusive bidding, or any other form of auction manipulation. The use of automated software, scripts, or bots to place bids is prohibited unless expressly authorized in writing by AllStarBids. Any attempt to manipulate the outcome of an auction constitutes a severe violation of this Agreement and may result in immediate and permanent account termination without prior warning.
5.1 Commission Charge at Auction Close
Upon the close of an auction, AllStarBids will process a charge to the winning Buyer’s credit card on file (or an alternative credit card designated by the Buyer) in the amount of 9.5% of the final hammer price. It is critical that Buyers understand the nature of this charge: it is not a supplementary fee or premium imposed upon the Buyer. Rather, it constitutes a deposit that is deducted from the total hammer price of the item and represents the Seller’s commission obligation to AllStarBids. The amount charged to the Buyer’s credit card at this stage reduces the balance owed directly to the Seller.
Where a Buyer has won more than one auction lot in the same weekly cycle, the 9.5% commission will be calculated and charged as a combined total across all won lots.
5.2 Settlement Invoice
Following the successful processing of the commission charge, AllStarBids will issue a settlement invoice to both the Buyer and the Seller. The settlement invoice serves as formal confirmation of the auction results, discloses the total hammer price, the amount collected by AllStarBids as its 9.5% commission, the remaining balance payable to the Seller, and the Seller’s accepted payment methods. It also introduces the parties to one another so that they may coordinate directly for the purpose of completing the transaction.
5.3 Payment of Remaining Balance
The winning Buyer must remit the remaining balance of the hammer price (together with any applicable shipping charges and taxes) directly to the Seller within seventy-two (72) hours of auction completion, using a payment method accepted by the Seller as identified in the settlement invoice or as communicated by the Seller following issuance of the invoice. AllStarBids does not collect, process, hold, distribute, or otherwise handle payments between Buyers and Sellers beyond the initial 9.5% commission charge.
5.4 Failed Commission Payment
In the event that the credit card transaction for the 9.5% commission charge is declined or fails for any reason, AllStarBids will notify the Buyer and afford them a period of twenty-four (24) hours to provide a valid alternative payment method. Should the Buyer fail to furnish a functioning payment method within that window, the winning bid shall be deemed forfeited, and AllStarBids reserves the right to offer the winning position to the next-highest bidder (the “runner-up”) at their bid price. If the runner-up declines or fails to provide payment within twenty-four (24) hours, the lot shall be nullified, and the Seller shall be notified accordingly.
6.1 Buyer’s Financial Responsibility
The Buyer is responsible for paying the full hammer price of any item won at auction, which includes the 9.5% commission portion collected by AllStarBids and the remaining balance paid directly to the Seller. Beyond the hammer price, Buyers are solely responsible for:
All applicable sales taxes, goods and services taxes (GST), harmonized sales taxes (HST), value-added taxes (VAT), provincial sales taxes (PST), or equivalent consumption taxes imposed by any governmental authority in connection with the transaction or the importation of the item.
All customs duties, import tariffs, brokerage fees, clearance charges, carrier handling fees, and any other government-imposed fees or charges assessed in connection with a cross-border shipment.
Any shipping charges or insurance costs agreed upon with the Seller.
6.2 No Additional Buyer Premium
AllStarBids does not impose any buyer’s premium beyond the 9.5% marketplace operations commission described in Section 5. The 9.5% commission is not an additional cost; it is a portion of the hammer price collected by AllStarBids in satisfaction of the Seller’s commission obligation.
6.3 Cross-Border Transactions
Where a purchased item is shipped across international borders, the Buyer acknowledges and accepts full responsibility for all government-imposed charges, customs duties, brokerage fees, and regulatory requirements arising from the importation. AllStarBids has no control over, and accepts no liability for, charges assessed by customs authorities, carriers, or government agencies. Buyers are encouraged to familiarize themselves with the import regulations of their jurisdiction before placing bids on items offered by international Sellers. For further detail, Buyers should consult the Cross-Border Duties, Taxes & Customs Policy published on the Platform.
7.1 Seller Responsibility
Unless otherwise stated in the applicable listing, items are shipped by the Seller directly to the Buyer. Shipping terms, including the carrier, method, insurance, and applicable charges, are governed by the conditions set forth in the auction listing and confirmed in the settlement invoice. The Seller is responsible for shipping the item within seventy-two (72) hours of receiving payment from the Buyer.
7.2 Delivery Estimates and Carrier Liability
Any delivery timelines stated in auction listings or settlement invoices are estimates only. AllStarBids is not responsible for shipping delays, carrier performance failures, lost or damaged packages, theft (including theft by carrier personnel), customs holds, regulatory inspections, or any other logistical issue arising after the Seller has tendered the item to the carrier. All claims relating to lost, damaged, destroyed, or stolen shipments must be initiated by the Buyer directly with the shipping carrier in accordance with the carrier’s claims procedures and applicable law. AllStarBids does not serve as an intermediary in shipping disputes between Users and carriers, and the availability of the limited review process described in Section 10 does not constitute an assumption of liability by AllStarBids for any shipping-related loss.
7.3 Shipping Address Accuracy
Buyers must ensure that the shipping name and address recorded in their AllStarBids account profile are accurate and current. If the Buyer’s intended shipping destination differs from the address on file, the Buyer must notify the Seller promptly following issuance of the settlement invoice to provide updated shipping instructions. AllStarBids bears no responsibility for items shipped to an incorrect address resulting from the Buyer’s failure to maintain accurate profile information.
7.4 Transfer of Risk and Post-Delivery Responsibility
Once the shipping carrier’s tracking system records the item as delivered, whether through electronic delivery confirmation, signature capture, or equivalent proof-of-delivery record, the Seller’s shipping obligation shall be considered fully discharged. Any claim arising after confirmed delivery, including allegations of non-receipt, porch theft, package tampering, or damage discovered subsequent to acceptance, must be pursued by the Buyer directly with the shipping carrier or, where appropriate, with local law enforcement authorities. AllStarBids bears no liability for any event occurring after the carrier has confirmed delivery of the item. Buyers are encouraged to ensure that a secure and attended delivery location is available, and to make use of signature-required or hold-at-facility delivery options where the value of the item warrants additional security.
8.1 “As-Is” and “As-Described” Sales
All items sold through the Platform are offered on an “as-is” and “as-described” basis. Buyers acknowledge that item descriptions, photographs, grading designations, and condition reports are provided by Sellers, not by AllStarBids. The Platform does not inspect, authenticate, grade, appraise, or verify any item and makes no representation or warranty of any kind, whether express, implied, or statutory, regarding the accuracy of any listing or the condition, quality, authenticity, provenance, legality, or market value of any item.
8.2 Buyer’s Due Diligence Obligation
Prior to placing a bid, it is the Buyer’s sole responsibility to review all available listing information, including photographs, descriptions, grading reports (if any), and seller disclosures. Buyers should request additional information or photographs from the Seller through the Platform’s messaging system where any uncertainty exists. By submitting a bid, the Buyer acknowledges having had a reasonable opportunity to inspect the listing and accepts full responsibility for their purchasing decision.
8.3 Third-Party Grading and Authentication
Where listings reference third-party grading or authentication (including but not limited to grading by organizations such as PSA, BGS, CGC, or SGC), Buyers acknowledge that grading represents professional opinion rather than an absolute guarantee. Grades may vary between organizations, and subsequent regrading may produce different results. Market values associated with specific grades are inherently subjective and may fluctuate. AllStarBids does not guarantee grading outcomes, and no grading-related claim shall give rise to any obligation on the part of AllStarBids.
9.1 No Returns or Refunds by AllStarBids
AllStarBids does not handle, process, manage, administer, or adjudicate returns, refunds, exchanges, or chargebacks. The Platform is not a party to the contract of sale between the Buyer and the Seller, and it assumes no responsibility for post-sale disputes of any kind.
9.2 Buyer-Seller Resolution
Any request for a return, refund, or exchange must be directed by the Buyer to the Seller and resolved exclusively between those two parties. The terms governing returns and refunds (if any) are determined by the individual Seller and should be reviewed by the Buyer within the auction listing prior to placing a bid.
9.3 Chargeback Policy
Buyers must refrain from initiating chargebacks, payment disputes, or payment reversals with their credit card issuer or financial institution until a formal resolution attempt has been undertaken directly with the Seller and, where applicable, through AllStarBids’ limited review process described in Section 10. Initiating an unjustified, premature, or abusive chargeback constitutes a material breach of this Agreement. AllStarBids reserves the right to take any or all of the following actions in response: immediate suspension or termination of the Buyer’s account; withholding of future auction privileges; recovery of reversed funds plus processor penalties, administrative fees, and investigation costs from the Buyer; and pursuit of any available legal remedies.
9.4 Mandatory Consumer Protection Rights
Nothing in this Agreement shall be construed as limiting or excluding any right that a consumer may have under mandatory consumer protection legislation applicable in the consumer’s jurisdiction of residence, including but not limited to the Consumer Protection Act, 2002, S.O. 2002, c. 30, Sched. A (Ontario), to the extent such rights cannot be lawfully excluded by agreement.
AllStarBids may, at its sole and absolute discretion, review a completed transaction where the Buyer provides documented evidence establishing one or more of the following grounds:
Material Misdescription: The item received materially and demonstrably differs from the description and photographs in the auction listing.
Damage in Transit: The item sustained verifiable damage during shipping, supported by carrier inspection reports or contemporaneous photographic evidence. For the avoidance of doubt, AllStarBids does not accept liability for damage, loss, destruction, or theft of items during transit; all shipping-related claims must be initiated by the Buyer directly with the shipping carrier in accordance with the carrier’s claims procedures and applicable law. The existence of the limited review process described in the present Section does not create any obligation on the part of AllStarBids to compensate, reimburse, or indemnify either party for shipping losses.
Proven Inauthenticity: A qualified, independent third-party authentication service has determined the item to be counterfeit or materially not as represented.
Incorrect Item Shipped: The Buyer received an item that is demonstrably different from the lot purchased.
Where a claim qualifies for review, AllStarBids may request documentation from both parties, temporarily restrict accounts, and facilitate communication. AllStarBids does not guarantee any particular resolution, refund, credit, or outcome, and all determinations remain within AllStarBids’ sole discretion. The existence of this limited review process does not create any obligation on the part of AllStarBids to intervene in any dispute, nor does it constitute an assumption of liability for any transaction.
Upon auction close and issuance of the settlement invoice, certain account information will be shared between the Buyer and the Seller to facilitate completion of the transaction. The Buyer’s shipping name and address, as recorded in the Buyer’s account profile, will be made available to the Seller for fulfillment purposes. Each party’s username or registered business name may also be disclosed.
Following issuance of the settlement invoice, Buyers may communicate directly with Sellers for the sole purpose of completing the transaction, including coordination regarding payment, shipping, updated delivery instructions, and related logistical matters. All information received through this process shall be used exclusively for completing the relevant transaction. Any unauthorized use of such information, including for unsolicited marketing, spam, data harvesting, or any unlawful purpose, is strictly prohibited and may result in account termination and legal action.
By placing a bid or participating in any auction, you expressly consent to the disclosure of the foregoing information to the applicable Seller.
Buyers are solely responsible for all tax obligations arising from transactions conducted through the Platform, including but not limited to sales taxes, GST, HST, VAT, import duties, customs tariffs, and any required regulatory reporting obligations. AllStarBids does not provide tax advice and makes no representations regarding the tax consequences of any transaction.
AllStarBids may report transactions, including high-value purchases, to tax authorities and regulatory bodies where required by applicable law, and may issue tax documentation (such as information returns) in accordance with the requirements of the Canada Revenue Agency, the Internal Revenue Service, or other relevant governmental authority.
Buyers agree not to circumvent or attempt to circumvent AllStarBids’ transactional processes or fee structure by any means. Without limiting the generality of this obligation, Buyers shall not complete transactions outside the Platform with Sellers introduced through AllStarBids, share or solicit contact information for the purpose of arranging off-platform sales, or take any action designed to avoid the payment of AllStarBids’ marketplace operations commission.
For a period of ninety (90) days following the close of any auction, the Buyer and the Seller introduced through that auction may not complete a private transaction for the same item outside the Platform. Should such a transaction occur, AllStarBids reserves the right to invoice the applicable parties for the unpaid commission, suspend or terminate accounts, and pursue all available legal remedies.
To the fullest extent permitted by applicable law, AllStarBids, its officers, directors, employees, agents, affiliates, and licensors (collectively, the “AllStarBids Parties”) shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with: Seller misrepresentations, omissions, or fraudulent conduct; the condition, authenticity, grading, or value of any item; failure by any Seller to ship or deliver an item; changes in market value or demand; shipping delays, losses, or damage; disputes between Buyers and Sellers; or any other matter arising from the Buyer’s participation in an auction or transaction on the Platform.
In all cases, the total aggregate liability of AllStarBids for any and all claims arising in connection with a particular transaction shall not exceed the total fees actually paid by the Buyer to AllStarBids in relation to that specific transaction.
Buyers agree to indemnify, defend, and hold harmless the AllStarBids Parties from and against any and all claims, demands, actions, suits, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: the Buyer’s use of the Platform; participation in any auction or transaction; breach of this Agreement or any related policy; violation of applicable law or any third-party right; and any dispute with a Seller.
AllStarBids reserves the right to suspend, restrict, or terminate Buyer accounts for:
The dispute resolution provisions set forth in the Terms of Service apply in full to this Agreement. In summary, prior to commencing any formal proceedings, Buyers must first attempt informal resolution by providing written notice to AllStarBids at support@allstarbids.com. Both parties shall engage in good-faith negotiations for no fewer than thirty (30) days. If the dispute remains unresolved, it shall be submitted to final and binding arbitration in the Province of Ontario, Canada, pursuant to the Arbitration Act, 1991, S.O. 1991, c. 17, before a single neutral arbitrator. All disputes must be brought in an individual capacity; class actions, representative proceedings, and jury trials are waived to the fullest extent permitted by law. Either party may bring an individual claim in Small Claims Court where the monetary threshold is satisfied.
The present Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. To the extent that any matter falls outside the scope of the arbitration provisions, the courts of the Province of Ontario located in the City of Toronto shall have exclusive jurisdiction, and you hereby irrevocably attorn to the jurisdiction of such courts.
By placing a bid, clicking “I Agree,” or otherwise accepting this Agreement through the Platform’s electronic interface, you acknowledge that your acceptance constitutes a valid and enforceable electronic agreement within the meaning of the Electronic Commerce Act, 2000, S.O. 2000, c. 17 (Ontario), and applicable federal and international frameworks governing electronic transactions. You waive any objection to the enforceability of this Agreement based solely on the fact that it was formed by electronic means.
Should any provision of this Agreement be determined by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, such determination shall not affect the validity or enforceability of the remaining provisions. The invalid provision shall be modified to the minimum extent necessary to render it valid and enforceable, or, where modification is not possible, severed from this Agreement.
Together with the Terms of Service, the User Agreement, the Settlement Agreement and Policy, the Privacy Policy, the Cookie Policy, and the Cross-Border Duties, Taxes & Customs Policy, this Agreement constitutes the entire agreement between you and AllStarBids with respect to the subject matter hereof. No waiver of any provision shall be effective unless in writing and signed by AllStarBids.
For any questions, concerns, or formal notices regarding this Agreement, please contact:
Email: support@allstarbids.com
Website: https://allstarbids.com.
By placing a bid, submitting an offer, or completing a purchase on the Platform, you confirm that you have read this Buyer Agreement in its entirety, that you understand all provisions contained herein, and that you voluntarily agree to be bound by its terms. You further acknowledge that you have had the opportunity to seek independent legal advice prior to accepting this Agreement.