1. Acceptance of Terms

By accessing, browsing, registering on, or otherwise using the website located at allstarbids.com (“AllStarBids,” the “Platform,” or the “Site”), including all related tools, applications, features, and services (collectively, the “Services”), you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service (“Terms”), together with all policies, agreements, and supplementary documents incorporated herein by reference. If you do not agree with any provision contained in these Terms, you must immediately discontinue all use of the Platform and refrain from accessing any of the Services.

AllStarBids reserves the right to modify, amend, or update these Terms at any time in its sole discretion. When material changes are made, the “Last Updated” date at the top of this document will be revised accordingly, and where required by applicable law, Users will be notified through reasonable means, which may include an email to the address associated with your account or a prominent notice displayed upon login. Your continued use of the Platform following the publication of any amendments shall constitute acceptance of and agreement to the revised Terms. It remains your responsibility to review these Terms periodically.

The following supplementary documents, each of which is incorporated into these Terms by reference, collectively govern all activity on the Platform:

User Agreement: General obligations and rights applicable to all registered Users.
Buyer Agreement: Specific terms governing the conduct and obligations of Buyers.
Seller Agreement: Specific terms governing the conduct and obligations of Sellers.
Settlement Agreement and Policy: Terms describing the split-settlement model, the 9.5% marketplace operations commission, and post-auction payment procedures.
Privacy Policy: The manner in which personal information is collected, used, stored, and disclosed.
Cookie Policy: The use of cookies and similar tracking technologies on the Platform.
Cross-Border Duties, Taxes & Customs Policy: Obligations of Buyers and Sellers in relation to international shipments.

2. Nature of the Service and Platform Role

AllStarBids is a technology-driven online auction marketplace that connects independent third-party buyers and sellers of collectibles, trading cards, memorabilia, and related goods. The Platform’s function is limited exclusively to providing the digital infrastructure through which auctions may be conducted and through which Users may interact for the purpose of transacting.

Under no circumstances does AllStarBids act as a buyer, seller, dealer, reseller, broker, consignor, auctioneer, authentication service, warehouser, or agent of any User. AllStarBids does not take title to, possession of, or custody over any item listed on the Platform. No agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship is created between AllStarBids and any User by virtue of these Terms or any use of the Services.

All transactions arising from auctions conducted on the Platform occur directly between the Seller and the winning Buyer. AllStarBids is not a party to the contract of sale that forms between Buyer and Seller upon conclusion of an auction, except insofar as AllStarBids collects its marketplace operations commission as set forth in the Settlement Agreement and Policy. The Platform does not inspect, authenticate, appraise, grade, verify, or guarantee any item listed for auction. Users acknowledge that reliance upon item descriptions, images, and representations rests entirely with the individual User.

3. Eligibility and Account Registration

3.1 Age and Capacity Requirements

To register for an account and use the Services, you must be at least eighteen (18) years of age and possess the full legal capacity to enter into binding contracts under the laws of your jurisdiction of residence. By creating an account, you represent and warrant that you satisfy these requirements. AllStarBids does not knowingly permit minors to register or participate in auctions, and any account discovered to belong to a person under eighteen (18) years of age will be terminated without notice.

3.2 Account Information and Security

Upon registration, you agree to provide accurate, current, and complete information as requested in the registration process. You further agree to maintain and promptly update such information to keep it accurate and complete at all times. You are solely responsible for safeguarding the confidentiality of your login credentials and for all activity that occurs under your account, whether or not authorized by you. AllStarBids shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. Should you become aware of any unauthorized access to or use of your account, you must notify AllStarBids immediately at support@allstarbids.com.

3.3 One Account Per User

Each individual or entity may maintain only one active account on the Platform unless expressly authorized in writing by AllStarBids. Operating multiple accounts for the purpose of circumventing platform policies, manipulating bidding activity, or evading enforcement actions is strictly prohibited and constitutes grounds for immediate and permanent account termination.

4. Auctions, Bidding, and Transactions

4.1 Binding Nature of Bids

All bids placed on the Platform constitute binding legal offers. By submitting a bid, you agree unconditionally to purchase the item at the bid amount should you be determined the winning bidder upon auction close. Bids may not be retracted, withdrawn, or cancelled except where expressly permitted under applicable auction rules published on the Platform. AllStarBids operates weekly auction cycles; the specific schedule and closing times for each cycle are published on the Site.

4.2 Items Sold “As-Is”

All items listed and sold through the Platform are offered on an “as-is” and “as-described” basis. Buyers are responsible for conducting their own due diligence prior to placing any bid, including reviewing all listing details, photographs, descriptions, and any disclosed condition reports or grading information. Neither AllStarBids nor any of its officers, employees, or agents makes any representation or warranty of any kind, express or implied, regarding the accuracy of item descriptions, the condition, authenticity, provenance, value, or fitness for a particular purpose of any listed item.

4.3 Prohibited Listings

Sellers are prohibited from listing items that fall within the following categories, without limitation: counterfeit, stolen, or unlawfully obtained goods; items that are illegal or restricted under applicable federal, provincial, state, or international law; goods that infringe upon intellectual property rights or trademark protections; weapons, controlled substances, hazardous materials, or items otherwise prohibited by AllStarBids’ policies; and card repacks, “mystery packs,” or similar products unless such items are in original, factory-sealed packaging. AllStarBids retains full authority to remove any listing that violates these prohibitions at any time and without prior notice.

5. Fees, Settlement, and the 9.5% Marketplace Operations Commission

5.1 Commission Structure

AllStarBids charges a marketplace operations commission equal to 9.5% of the final hammer price for each successfully completed auction lot. Upon the close of an auction, AllStarBids will process a charge to the winning Buyer’s credit card on file (or an alternative credit card designated by the Buyer) in the amount of 9.5% of the hammer price. It is critical to understand that this charge is not an additional fee imposed on the Buyer; rather, it constitutes a deposit that is deducted from the total hammer price and represents the Seller’s commission obligation to AllStarBids. The Seller acknowledges that, upon receipt of the settlement invoice, the 9.5% has already been collected by AllStarBids, and the remaining balance is owed by the Buyer directly to the Seller.

5.2 Settlement Invoice and Post-Auction Obligations

Following the successful processing of the 9.5% commission charge, AllStarBids will issue a settlement invoice to both the Buyer and the Seller. The settlement invoice serves as formal confirmation of the auction results and as an introduction between the parties for the purpose of completing the transaction. The winning Buyer must remit the remaining balance of the hammer price (plus any applicable shipping charges and taxes) directly to the Seller within seventy-two (72) hours of auction completion, using a payment method accepted by the Seller. Upon receipt of payment, the Seller must ship the item to the Buyer within seventy-two (72) hours.

5.3 Failed Payment and Runner-Up Procedures

In the event that the credit card transaction for the 9.5% commission fails, AllStarBids will contact the winning Buyer and afford them twenty-four (24) hours to provide an alternative payment method. Should the Buyer fail to furnish a valid payment method within this period, the winning bid is deemed forfeited. AllStarBids may then contact the next-highest bidder (the “runner-up”) and offer them the opportunity to assume the winning position at their bid amount. If the runner-up declines or fails to provide payment within twenty-four (24) hours, the lot shall be nullified, and the Seller will be notified and may relist the item at their discretion.

5.4 Fee Modifications

AllStarBids reserves the right to modify, introduce, or discontinue any fees or commissions at any time upon reasonable notice to Users. Updated fee schedules will be published on the Platform, and continued use of the Services following such publication shall constitute acceptance of the revised fee structure.

6. Returns, Refunds, and Exchanges

AllStarBids does not process, handle, manage, or administer returns, refunds, exchanges, or chargebacks. The Platform is not a party to the sale agreement formed between the Buyer and the Seller, and accordingly bears no responsibility or liability for any post-sale dispute regarding item condition, authenticity, delivery, or satisfaction.

Any request for a return, refund, or exchange must be directed by the Buyer to the Seller and resolved exclusively between those two parties. Sellers are encouraged to include clear return and refund policies within their individual listing descriptions so that Buyers may make informed purchasing decisions prior to bidding. AllStarBids shall not intervene in or adjudicate return or refund disputes except in the limited review circumstances described in Section 7 below.

Nothing in these Terms shall be construed as limiting any rights that a consumer may have under applicable mandatory consumer protection legislation, including but not limited to the Consumer Protection Act, 2002, S.O. 2002, c. 30, Sched. A, as applicable, or any successor legislation thereto.

7. Limited Circumstances for Platform Review

AllStarBids may, at its sole discretion, review a completed transaction where the aggrieved party provides documented proof establishing one or more of the following grounds:

Material Misdescription: The item received materially differs from the description and photographs provided in the auction listing.

Damage in Transit: The item sustained damage during shipping, as documented by carrier inspection reports or contemporaneous photographic evidence. For the avoidance of doubt, AllStarBids bears no liability for damage, loss, destruction, or theft of items at any point during transit; all claims relating to carrier performance, including damage, theft by carrier personnel, mishandling, or non-delivery, must be initiated by the affected party directly with the shipping carrier in accordance with the carrier’s claims procedures and applicable law.

Proven Inauthenticity: A qualified, independent third-party authentication service has determined the item to be counterfeit or not as represented.

Incorrect Item Shipped: The Buyer received an item that is demonstrably different from the lot purchased.

Where a claim qualifies for review, AllStarBids may request supporting documentation from both parties, temporarily restrict one or both accounts pending investigation, and facilitate communication between the parties. AllStarBids does not guarantee any particular resolution, refund, credit, or outcome as a result of such review, and all determinations remain within AllStarBids’ sole and absolute discretion.

Notwithstanding the availability of the limited review process described above, AllStarBids does not accept responsibility for, and shall bear no liability in connection with, the loss, damage, destruction, theft, or delayed delivery of any item during transit. Shipping-related claims, including those arising from carrier negligence or theft by carrier personnel, must be pursued by the affected party directly with the shipping carrier. AllStarBids does not serve as an intermediary in shipping disputes between Users and carriers and makes no representation regarding the outcome of any carrier claim.

8. Disclosure of User Information and Post-Auction Communication

Upon the successful completion of an auction, certain account information will be shared between the Buyer and the Seller to facilitate completion of the transaction. Specifically, the Buyer’s shipping name and address (as recorded in the Buyer’s account profile) will be disclosed to the Seller for fulfillment purposes, and each party’s username or registered business name may be made available to the other.

Following issuance of the settlement invoice, the Buyer and Seller may communicate directly for the sole purpose of completing the transaction. Such communications may include coordination regarding shipping arrangements, payment processing, updated delivery instructions, and any other steps reasonably necessary to fulfill the auction. All information exchanged through this process shall be used exclusively for the purpose of completing the relevant transaction and may not be used for any unrelated, unauthorized, or unlawful purpose.

By using the transactional features of the Platform, you expressly consent to the disclosure of the foregoing information. If you do not agree to such disclosure, you must refrain from participating in auctions, placing bids, or listing items for sale.

9. Intellectual Property and Copyright Policy

9.1 Platform Intellectual Property

All content, design elements, logos, trademarks, trade names, graphics, software, and other materials comprising the Platform and its Services (collectively, “AllStarBids Content”) are the exclusive property of AllStarBids or its licensors and are protected under Canadian and international copyright, trademark, and intellectual property laws, including the Copyright Act, R.S.C. 1985, c. C-42. No AllStarBids Content may be reproduced, distributed, modified, publicly displayed, or otherwise exploited without the prior written consent of AllStarBids.

9.2 User-Generated Content

Users retain ownership of content they create and upload to the Platform, including listing descriptions, photographs, and related materials. However, by uploading such content, you grant AllStarBids a non-exclusive, worldwide, royalty-free, transferable, sublicensable licence to use, reproduce, display, modify, and distribute such content in connection with the operation, marketing, and promotion of the Platform.

9.3 Copyright Infringement Claims

AllStarBids respects the intellectual property rights of third parties. If you believe that content on the Platform infringes your copyright, you may submit a written notice to AllStarBids at support@allstarbids.com identifying the copyrighted work allegedly infringed, the infringing material and its location on the Platform, your contact information, and a statement made under penalty of perjury that you are the copyright owner or authorized to act on the owner’s behalf. AllStarBids will review such notices and take appropriate action, which may include removal of the allegedly infringing content.

10. Prohibited Conduct

Users shall not engage in any of the following activities, which constitute grounds for immediate account suspension or permanent termination:

Fraudulent, deceptive, or dishonest conduct of any kind; shill bidding, bid manipulation, bid shielding, or any form of auction interference; circumvention of AllStarBids’ fee structure, including attempts to divert transactions off-platform; submission of false, misleading, or incomplete account information; use of the Platform to facilitate money laundering, tax evasion, or any unlawful activity; harassment, threats, or abusive behaviour toward other Users or AllStarBids personnel; unauthorized access to or interference with the Platform’s systems, servers, or networks; distribution of malware, viruses, or other harmful code; and any other activity that AllStarBids deems, in its sole discretion, to be harmful to the Platform, its Users, or the integrity of the marketplace.

11. Non-Circumvention and Protection Period

Users agree not to circumvent AllStarBids’ transactional processes or fee structure by any means, including but not limited to completing transactions outside the Platform, sharing contact information for the purpose of arranging off-platform sales, or altering listings to avoid commissions. For a period of ninety (90) days following the close of an auction, the Buyer and Seller introduced through that auction may not complete a private transaction for the same item outside the Platform. Should such a transaction occur, the Seller agrees that the standard 9.5% commission remains due and payable to AllStarBids, and AllStarBids may invoice the Seller, charge any payment method on file, offset amounts against future proceeds, suspend or terminate accounts, and pursue any available legal remedies.

12. Trust, Safety, and Enforcement

12.1 Trust and Safety Programme

AllStarBids maintains a trust and safety programme that includes identity verification procedures, seller vetting, fraud detection and monitoring systems, and listing moderation. Users may report suspected fraud, misrepresentation, counterfeit items, or abusive conduct to AllStarBids at support@allstarbids.com. All reports are reviewed by trained compliance personnel.

12.2 Strike Policy

AllStarBids enforces a two-strike hybrid enforcement policy. A first violation will result in a formal written warning. A second violation will result in permanent account termination. Certain severe violations, including but not limited to the sale of counterfeit goods, intentional misrepresentation, payment or chargeback fraud, auction manipulation, and harassment or threats, may result in immediate and permanent account termination without a prior warning. No right of appeal is guaranteed in respect of enforcement decisions.

13. Limitation of Liability

To the fullest extent permitted by applicable law, AllStarBids, its officers, directors, employees, agents, affiliates, and licensors (collectively, the “AllStarBids Parties”) shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of (or inability to use) the Platform or the Services, whether based on contract, tort, negligence, strict liability, statutory liability, or any other legal theory. Without limiting the foregoing, the AllStarBids Parties shall not be liable for: fraud, misrepresentation, or omissions by Sellers or Buyers; failure by any party to complete a transaction; loss, theft, damage, or destruction of items during shipment or storage; market value fluctuations or changes in demand for collectibles; disputes between Buyers and Sellers regarding payment, shipping, condition, or authenticity; and any unauthorized access to or alteration of your data or transmissions.

In jurisdictions that do not permit the exclusion or limitation of certain damages, the liability of the AllStarBids Parties shall be limited to the maximum extent permitted by law. In all cases, the total aggregate liability of AllStarBids for any and all claims arising out of or related to a particular transaction shall not exceed the total fees actually paid by the claimant to AllStarBids in connection with that specific transaction.

14. Indemnification

You agree to indemnify, defend, and hold harmless the AllStarBids Parties from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: your use of the Platform or the Services; your participation in any auction or transaction; your breach of these Terms or any supplementary agreement; your violation of any applicable law, regulation, or third-party right; and any content you upload, post, or transmit through the Platform.

15. Binding Arbitration and Dispute Resolution

15.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first attempt to resolve the matter informally by sending a written notice to AllStarBids at support@allstarbids.com describing the nature and basis of the claim and the specific relief sought. Both parties shall engage in good-faith negotiations for a period of no fewer than thirty (30) days from the date of receipt of such notice before either party may commence arbitration.

15.2 Binding Arbitration

If the dispute cannot be resolved informally within the thirty (30) day period, you agree that the dispute, claim, or controversy shall be resolved exclusively through final and binding arbitration conducted in the Province of Ontario, Canada, in accordance with the Arbitration Act, 1991, S.O. 1991, c. 17. The arbitration shall be administered by a single neutral arbitrator mutually agreed upon by the parties, or in the absence of agreement, appointed in accordance with the procedures set out in the Act. The arbitration shall be conducted confidentially, and the arbitrator’s award shall be final and binding upon the parties, subject only to the limited grounds for appeal or setting aside provided under sections 45 and 46 of the Arbitration Act, 1991.

15.3 Class Action and Jury Trial Waiver

To the fullest extent permitted by law, all disputes must be brought in an individual capacity only. You agree to waive any right to participate in a class action, class arbitration, representative action, or collective proceeding of any kind against AllStarBids. You further waive any right to a trial by jury. The arbitrator shall not have authority to consolidate claims of multiple parties or to preside over any form of class or representative proceeding.

15.4 Small Claims Exception

Notwithstanding the foregoing, either party retains the right to bring an individual claim in the Small Claims Court of the applicable jurisdiction, provided the claim falls within the monetary limits prescribed by such court.

16. Governing Law and Jurisdiction

These Terms, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. To the extent that any matter falls outside the scope of the arbitration clause set forth in Section 15, the courts of the Province of Ontario located in the City of Toronto shall have exclusive jurisdiction, and you hereby irrevocably attorn to the jurisdiction of such courts.

17. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, such finding shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to render it valid and enforceable while preserving the original intent of the parties, or if such modification is not possible, shall be severed from these Terms. Notwithstanding the foregoing, if the class action waiver set forth in Section 15.3 is deemed unenforceable in whole or in part, the entire arbitration provision contained in Section 15 shall be deemed null and void.

18. Entire Agreement and Waiver

These Terms, together with all supplementary documents incorporated by reference, constitute the entire agreement between you and AllStarBids with respect to the subject matter hereof and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written. No waiver of any provision of these Terms shall be effective unless made in writing and signed by AllStarBids. The failure of AllStarBids to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

19. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without the prior written consent of AllStarBids. AllStarBids may freely assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, without notice or consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

20. Force Majeure

AllStarBids shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, war, terrorism, riots, civil unrest, government actions or orders, labour disputes, power failures, internet or telecommunications outages, cyberattacks, and disruptions to third-party services upon which the Platform relies.

21. Contact Information

For any questions, concerns, or notices regarding these Terms, please contact AllStarBids at:

Email: support@allstarbids.com
Website: https://allstarbids.com.

22. Acknowledgment

By creating an account, placing a bid, listing an item, or otherwise using the Platform, you confirm that you have read these Terms of Service in their entirety, that you understand all provisions contained herein, and that you voluntarily agree to be bound by them. You further acknowledge that you have had the opportunity to seek independent legal advice prior to accepting these Terms.